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What do you need help with?

How can we help with your account?

How can we help with your subscription?

What issue are you experiencing with content?

How can we help with your order?

Date of Order(optional)

What issue are you experiencing with the Tools?(optional)

Which login service does your account utilize?

Please let us know which login method you use for your account.

What is your current Username?

If you do not know your Username, please enter "Unsure" or "N/A".

New Email Address

Please provide the new email address you would like associated with your account.

What are your top 3 name choices?

Please provide your top 3 choices separated by commas and spaces for a new username. Please keep in mind that usernames must be compliant with our Code of Conduct: https://company.wizards.com/en/legal/code-conduct, and should not include spaces or special characters.

What is your Twitch account username?

What is your subscription tier?(optional)

To find your Subscription Tier, you can review the Marketplace tab of your D&D Beyond account.

What was your payment method?(optional)

What is the order ID?

Please provide the Order #, which can be found on the Marketplace tab of your account.

Please provide the page URL where you are experiencing the issue.(optional)

Providing the link will help your support agent to better understand the issue and provide the most effective assistance. URLs where the issue occurred, such as the Character URL, Campaign URL, Encounter URL, or Homebrew URL are most helpful.

Please tell us the race, class, level, and name of your character.(optional)

What browser and browser version are you using?(optional)

Please visit https://www.whatsmybrowser.org and provide us with the link intended for support teams.

Which OS version do you need help with?(optional)

How do you use D&D Beyond?

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Proof of Purchase Attached?(optional)

Providing proof of purchase, such as a copy of a receipt or an order number (#), can avoid any unnecessary processing delays as support staff reviews your request.

Have you attached a screenshot?(optional)

A screenshot of the issue can assist your support agent in offering the most effective assistance.

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