Billing & Subscriptions FAQs
- Gift System FAQ
- I purchased the ( monthly, yearly, Hero or master) subscription plan on accident. I meant to purchase the other subscription plan. What do I do?
- 30-day Free Trial FAQ
- Are the digital sourcebooks available offline?
- Are you planning a higher tier subscription, that gives access to all content?
- Do I need a subscription to access homebrew?
- Help! I unlocked content and I am having trouble understanding how to use it.
- How do I access my unlocked content?
- How do I receive a receipt for my purchase?
- How do I remove my payment information from D&D Beyond?
- How does purchasing a single class or race work?
- I can't afford all of the books I would like immediately - will there be discounted sales later?
- I have purchased this content elsewhere, can I have the digital content unlocked?
- I purchased a bundle or single item and now I want to purchase the full book. Can I have a credit towards the full book for the amount I spent on the bundle or single item?
- I unlocked content or purchased a subscription and I don’t have access to the content or subscription features.
- If I purchase everything, can I get a discount?
- My subscription renewed and I didn't want it to renew.
- What am I able to buy as one time purchases?
- What do I do if A) I am charged multiple times to unlock content, B) there is an error message when I pay to unlock content or C) I have a problem with a promotional code?
- What is a digital sourcebook?
- What is Compendium Content and how is that different to the full Sourcebook?
- Why is the Legendary Bundle discount not applied to the Tactical Maps Reincarnated content?
- Will I get additional digital game content if I subscribe?
- Will I still have access to my unlocked content if I delete my D&D Beyond account?
- Will there be an additional charge for the mobile application?
- With the Master Tier subscription, how many players may a DM share their digital sourcebooks with?